Shipping & Handling

Shipping & Handling

At Cruzo, we partner with CJ Dropshipping — one of the world's leading dropshipping and fulfillment platforms — to deliver your orders reliably and efficiently across the globe.

Order Processing

  • Processing Time: All orders are processed within 1–3 business days of payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive a shipping confirmation email with your tracking number once your order has been dispatched.

Shipping Timeframes

Delivery times vary depending on your location and the shipping method selected at checkout:

Destination Standard Shipping Express Shipping
India 7–15 business days 5–8 business days
USA / Canada 10–20 business days 7–12 business days
UK / Europe 10–18 business days 7–10 business days
Australia / NZ 10–20 business days 7–12 business days
Rest of World 12–25 business days 8–15 business days

Note: These are estimated timeframes and may vary due to customs clearance, local postal delays, or peak seasons.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and order weight.
  • Free shipping may be available on qualifying orders — check our current promotions at checkout.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's government. These charges are the responsibility of the customer and are not included in our product or shipping prices. We recommend checking your local customs regulations before placing an order.

Multiple Items

If you order multiple items, they may be shipped separately from different warehouses to ensure the fastest possible delivery. You may receive separate tracking numbers for each shipment.

Lost or Delayed Shipments

If your order has not arrived within the estimated timeframe, please contact us with your order number. We will investigate with our logistics partner and provide a resolution as quickly as possible.