Track Your Order
Track Your Order
Want to know where your order is? You can track your shipment in real time using the tracking number sent to your email after dispatch.
How to Track Your Order
- Check your email for a shipping confirmation from Cruzo. This email contains your tracking number and a direct link to track your package.
- Click the tracking link in your email, or visit the carrier's tracking page and enter your tracking number manually.
- Track on 17TRACK — as our products are shipped via CJ Dropshipping's global logistics network, you can also track your order at www.17track.net using your tracking number.
Shipping Timeframes
Please allow the following timeframes before your tracking information becomes active:
- Processing Time: 1–3 business days after order placement
- Standard Shipping: 7–20 business days depending on your location
- Express Shipping: 5–10 business days (where available)
Haven't Received a Tracking Number?
If it has been more than 5 business days since you placed your order and you haven't received a tracking number, please check your spam/junk folder first. If you still can't find it, contact our support team and we'll look into it for you.
Need Help?
Our support team is available to assist you. Please reach out with your order number and we'll provide you with a full update as quickly as possible.