Terms of Service

Last updated: July 2026

Welcome to Cruzo. By accessing or using our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

These Terms of Service apply to all users of the Cruzo website. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the new terms.

2. Products & Availability

• All products are subject to availability. We reserve the right to discontinue any product at any time.
• Product images are for illustrative purposes only. Actual products may vary slightly in colour or appearance due to photography and screen settings.
• We reserve the right to limit quantities of any product.

3. Pricing

• All prices are listed in the store currency and are subject to change without notice.
• We reserve the right to correct any pricing errors. If an order is placed at an incorrect price, we will notify you and offer the option to proceed at the correct price or cancel the order.

4. Orders & Payment

• By placing an order, you confirm that all information provided is accurate and complete.
• We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or payment issues.
• Payment must be made in full at the time of purchase.

5. Shipping & Delivery

Orders are fulfilled through CJ Dropshipping. Delivery timeframes are estimates and may vary due to factors outside our control, including customs delays, carrier issues, or peak periods. Please refer to our Shipping & Handling page for full details.

6. Returns & Refunds

Our return and refund policy is outlined in detail on our Refund & Returns Policy page. By placing an order, you agree to the terms of that policy.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Cruzo and may not be reproduced, distributed, or used without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Cruzo shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the order in question.

9. Governing Law

These Terms of Service are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

10. Contact Us

If you have any questions about these Terms of Service, please contact our support team and we will be happy to assist.